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    Frequently Asked Questions

    Resort Questions

    Our fee is 10 USD plus tax per day, per room. This charge will be added at checkout.

    See full list of inclusions here

    To continue with our Covid-19 safety measures, we currently offer limited housekeeping services. If you require any housekeeping services, from extra pillows to bath products, contact the front desk and we will accommodate you.

    Yes. Airport Honolulu Hotel offers pet-friendly accommodations for up to two pets per room and a grassy dog walk area. We charge a non-refundable pet fee of $40 per pet, per night. It is the guest's responsibility to clean up after their pet to avoid additional cleaning fees.

    Yes. The Airport Honolulu Hotel offers convenient and affordable parking near Honolulu airport. Parking is free for the first hour and $40 per night for hotel guests. Stop by the front desk for a parking pass and to validate the parking ticket retrieved from the lot machine upon entering.

    Yes. We offer day rooms for locals and business travelers who need a remote office or air travelers who need a room for a few hours. Day rooms are based upon availability. Please inquire with our front desk staff.

    Self-serve coin laundry is available for your convenience.

    Yes. Airport Honolulu Hotel offers comfortable accommodations and modern spaces for corporate meetings, military events or group gatherings near Honolulu International Airport. The hotel features the Hawaii Ballroom, flexible meeting venues, a business kiosk, and a lounge. With free Wi-Fi, an outdoor pool, airport shuttle, and a fitness center, it's easy to mix business with leisure.

    Yes. We offer airport shuttle service daily from 5 am - 11 pm to and from Daniel K. Inouye International Airport in Honolulu. Call for pick up from the courtesy phone at baggage claim or call us directly at 808-836-0661. Our staff will instruct you with an exact pick-up location and instructions. The hotel is located only 0.5 miles from Honolulu airport.

    Yes. The Airport Honolulu Hotel offers modern meeting and event spaces located 5 minutes from Daniel K. Inouye International Airport and 5 miles from downtown Honolulu. Our hotel features flexible meeting spaces, including the Hawaii Ballroom and an executive boardroom for conferences for up to 200 guests. For more information and booking, call our catering department at 808.837-1545.

    Yes, the Airport Honolulu Hotel offers late check out with a fee. Please inquire with our front desk staff.

    Phone: +1 808 836 0661

    Travel Questions

    The best time to visit Oahu is from mid-April to early June and between September and mid-December when the island of Oahu has the highest temperatures and the least amount of rainfall. Spring and early summer are warm and perfect for enjoying the beach and ocean. During the shoulder seasons, Honolulu's attractions are less crowded, and airfare and room rates are at their lowest.

    Waikiki is 7.3 miles or 30 minutes from our Honolulu airport hotel via HI-92 East. You can take a ride share or hop in a taxi from the hotel, or rent a car at the airport to explore Waikiki and Oahu. Travelers can easily get to Waikiki on public transportation via TheBus on route 19, 20, and 42. Stop by the front desk for more transportation information.

    From the Daniel K. Inouye International Airport, head east toward Aolele Street.

    Turn left onto Aolele Street.

    Turn right to stay on Aolele Street.

    Turn right onto H1-92E. 

    Hotel will be on the right. 

    Or take the hotel airport shuttle by calling the hotel directly at 808-836-0661 or use the phone board located at baggage claim area.

    The Airport Honolulu Hotel is located 3.3 miles from Pearl Harbor, or a 13-minute drive from our parking lot. You can take public transportation on TheBus on routes 20, 40, 42, and 51. Please stop by the front desk for directions to Pearl Harbor and information on transportation.

    Sand Island Beach is located 5.1 miles or 12-minute drive from the Airport Honolulu Hotel. For military personal and families with base access, Hickam Beach is at Joint Base Pearl Harbor (3455 Mamala Bay Drive)—5.6 miles or a 17-minute drive from the hotel. You'll also find the beautiful and famous beaches of Waikiki just 7 miles away.

    Reservation questions

    Room rates do not include 4.712% Hawaii State General Excise Tax, 10.25% Hawaii Transient Accommodations Tax and and 3% County Transient Tax. Taxes will be added to total charges at check-out. Tax rates are subject to change without notice and any increases will be passed on to the guest.

    Applies to dates of arrival Jan 1 - Jun 30 & Sep 1 - Dec 27: A reservation must be cancelled 72 hours or more prior to arrival to avoid a cancellation charge of 1 night room rate plus taxes.
    Applies to dates of arrival Jul 1 - Aug 31 & Dec 28 - Dec 31: A reservation must be cancelled 30 days or more prior to arrival to avoid a cancellation charge of full payment of room and tax charges for entire length of original booking.

    Change and cancel policies for specials and promotional offers may vary. Please refer to the specific offer for details.

    A reservation is guaranteed with a valid credit or debit card. Major credit and debit cards are accepted.

    Major credit or debit cards are accepted for room deposits.

    If a guest chooses to secure a reservation or place a room deposit upon check-in with a debit card/credit card, the financial institution that issued the card will typically place a hold on funds equal to the total cost of the guest’s entire itinerary including room, tax, mandatory cleaning charge, and other related expenses. The financial institution’s policies and practices govern the manner and timing of the release of any hold on funds. Outrigger is also not responsible for any overdraft charges or other fees that may result from the financial institution’s policies and practices.

    Your next vacation awaits.